Policies
How we run this course.
Everything below is published rather than held internally, so learners, employers and accrediting bodies can all read the same document. Where a policy has a limitation, it says so.
Learning and assessment
How the course is taught, how it is marked, and what support you get while you study.
- Assessment, Certification and Academic IntegrityHow learning is assessed, what the certificate attests to, and the rules that keep it meaningful.
- Learner Support PolicyWhat help is available to a learner on Deep Space Commodities, how to ask for it, how quickly we reply, and what we do not offer.
- Content Review and Currency PolicyWho is responsible for the accuracy of the course, how often it is reviewed, what forces a review out of cycle, and what record we keep of every change.
Your rights
How we handle complaints, access needs, and the commitments we make to every learner.
- Complaints and Appeals PolicyHow to raise a complaint or appeal a decision, what we commit to doing about it, and where to go if our answer does not satisfy you.
- Equality, Diversity and Inclusion PolicyHow we make Deep Space Commodities usable by the widest possible range of learners, what adjustments we offer, and where the limits of that currently sit.
- Accessibility StatementWhat is currently accessible about the Deep Space Commodities course, what is not yet, and how to get an alternative or report a problem.
- Health, Safety and Wellbeing PolicyThe health and safety considerations that actually apply to an online, self-paced course, and what we do and do not take responsibility for.
Commercial and data
The terms you buy under, how refunds work, and what we do with your data.
- Terms of ServiceThe agreement between you and Shift AI Technology Ltd covering your account, your access to the course, and what each of us is responsible for.
- Refunds and Cancellations PolicyYour statutory right to cancel, the wider refund commitment we offer on top of it, and exactly how to claim either.
- Privacy and Data Protection PolicyWhat personal data we hold about learners, why we hold it, who else processes it, and what you can require us to do with it.
Deep Space Commodities is a trading name of Shift AI Technology Ltd, registered in England and Wales, company number 17159725. Unit 14, The Maltings Industrial Estate, Southminster, Essex, CM0 7EQ. Questions about any policy on this page: info@spaceeconomy.education.